Customer Support
How can we help you today?
Whether you're a current student, a parent, or someone considering a programme — our team is here to answer questions about classes, fees, schedules, technical issues and anything in between.
Support hours · Mon–Sat · 9:00 AM – 8:00 PM IST
Reach us
Pick the channel that suits you.
We typically reply to email within 24 hours during support hours.
Email support
Best for detailed questions, document requests or attaching screenshots.
support@mathssolutions.in →Visit us
Walk in during support hours to meet a mentor and see the centre.
Online & in-person batchesFAQ
Frequently asked questions.
How do I book a free demo class?
Head to the Book a Demo form on the home page, or call us directly. We'll confirm a slot within a working day.
What are the fees and payment options?
Fees vary by programme and batch size. Email support@mathssolutions.in with your class and stream — we'll share the current fee structure and payment plans.
I'm an existing student. How do I reschedule a class?
Message us on WhatsApp at least 6 hours before the scheduled class. We'll fit you into the next available slot in the same week wherever possible.
Can I get a recording if I miss a session?
Yes — recordings of online sessions are shared in your batch group within 24 hours. For in-person batches, your mentor will arrange a doubt-session to cover the missed material.
I'm having trouble logging into the online class link.
Email support@mathssolutions.in with a screenshot of the error and the device you're using. We'll send a fresh link or a quick fix.
Do you offer refunds?
If you decide to discontinue within the first two weeks of joining, a pro-rata refund is offered. Reach out and we'll guide you through the process.
Still need help?
Raise a support request.
Tell us what you need and we'll get back to you on the channel that works best for you.